How It Works

The Guaranteed Ride Home Program enables you to leave your car behind for your trip to work, helping reduce traffic and improve air quality in the Bay Area

  1. Participants pre-register online here. If you can’t register online, give us a call and we can help you register over the phone.
  2. Once registered, if you used a qualifying mode of transportation to get to work and an emergency arises that interrupts your ability to get home, you can take advantage of the program by using a taxi, Transportation Network Company (TNC) service such as Lyft or Uber, rental car, or car sharing vehicle. Simply save your receipt and fill out a reimbursement form to be reimbursed for eligible trip expenses. You should expect to be reimbursed within 30 days.
  3. Please click here to see definitions of qualifying modes of transportation and qualifying emergencies. Please note that the program pays only for your trip. You will need to pay the tip for the driver (10-15% is customary) or gas (if you use a rental car or car sharing vehicle).
  4. A downloadable copy of full program guidelines can be found here.
Using the program today? Visit our “Using the Program” Page.